All Wesaunard products are hand made and take 3-4 weeks for shipping.
In electric usage the output is limited by the wattage of the element which is sized according to the type of rail and may be approximately 75, 100, 150, 250, 300, 400 or 500 watts.
Most elements supplied encapsulate an operating thermostat at 70 degrees Celsius or 5%. An additional thermal fuse cuts the element out in the unlikely event that the temperature rises to 90 degrees Celsius.
In all cases the emission capability of each rail is greater than the maximum output of the element.
Please note that on direct heating systems, in certain agressive water conditions or where a water softener is installed, dezincification of the brass may occur.
Dezincification resistant material (special 70/30 arsenical brass) is available for these systems at an extra charge.
Maintenance & Performance
All finishes on Wesaunard towel warmers cleaning agents as they will likely damage your units finish. To clean the surface of body oil or finger prints, simply wipe the surface with a damp care maintained in the same manner. Never useloth or wet soapy cloth if necessary. This process will return the unit to its peak condition. Buff with soft, dry duster to restore lusterous finish.
Electric Units - The electric towel warmer will generally take about thirty minutes to reach its operating temperature. The surface of the towel warmer will normally be too hot to hold on to but not hot enough to damage fabric of any kind. The temperature varies depending on whether or not covered by towels.
We warrant products for 5 years against the following:
GENERAL NOTES: Shipping - any damage from shipping must be reported immediately and no later than 7 business days from the signed date of delivery.
RETURNED GOODS: Any goods in the original carton unopened are returnable subject to a 25% restocking charge & our inspection. Custom sized goods are not returnable. No returned goods will be accepted without an RGA number.
CUSTOM SIZING: We can custom size most of our units for an additional charge based on the degree of customization and cost of specialized components.