TO RETURN A PRODUCT PLEASE READ OUR RETURN POLICY BELOW
Then call our customer service number or fill out the form below
TOLL FREE: 1-866-585-0399
Monday to Thurs. 8:00 AM to 4:30 PM
Friday from 9:00 AM - 4:00 PM
All Fields Required
DO NOT included credit card information.
Cancel or change an order by contacting our Customer Care Department at TOLL FREE: 1-866-585-0399. Phone or e-mail messages requesting an order be changed or canceled received after business hours will be addressed the following business day.
Credit Card orders must be canceled the day they were placed, before 3:00 p.m. Eastern Time. Merchant fees for Credit Card cancellations will be deducted from the refund. Merchant Transaction fees are as follows:
Orders canceled after they've shipped will be treated as a return. Shipping and all associated costs will be deducted from refund.
Any order refused at delivery (without prior arrangement and approval of a Customer Care Specialist) will be treated as a return. Shipping and all associated costs including manufacturer's restock fees will be deducted from refund.
Manufacturer's restock fees will be deducted from refunds for all made-to-order items with custom fabric, options, upgrades or other modifications after manufacturing has begun if cancelled refused or returned.